Return Policy
Lundgren Guitar Pickups Return Policy
At Lundgren Pickups, we strive to provide the highest quality products to our customers. If for any reason you are not completely satisfied with your purchase, we offer the following return policy:
1. Eligibility for Return
- Returns are accepted within 30 days of receiving your order.
- To be eligible for a return, the product must be unused, in original condition, and in its original packaging.
2. How to Initiate a Return
- Contact us at [email/phone number] to request a return authorization.
- Please include your order number and reason for return.
- Once your return is approved, we will provide you with further instructions.
3. Return Shipping
- The customer is responsible for the cost of return shipping unless the return is due to a defect or mistake on our part.
- We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your return is received safely.
4. Refunds
- Once your return is received and inspected, we will process your refund to the original payment method. Usually within 10 days.
- Please note that shipping charges are non-refundable unless the return is due to an error by Lundgren Pickups.
5. Non-returnable Items
- Custom or special order pickups are not eligible for return.
6. Defective or Damaged Items
- If your pickup arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on your preference.
If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!